Terms and Conditions
Adventure With Liv LTD is committed to customer satisfaction and to providing safe, enjoyable, and transparent retreat experiences in Cyprus. Please read the information below carefully, as it outlines your rights and responsibilities when booking a retreat with us.
Company name: Adventure with Liv LTD
Company Registration Number: 16675860
Website: www.adventurewithliv.com
Financial Protection & Insurance
Adventure With Liv LTD partners with accommodation providers that offer ABTA protection, ensuring that in the unlikely event of their insolvency, the accommodation element of your trip is financially protected.
Adventure With Liv LTD also holds retreat host liability insurance covering all retreat activities and events.
It is the responsibility of guests to have arranged their own travel insurance to cover things such as trip interruption, travel delays, medical emergencies, medical evacuation, and loss, damage or delay of baggage.
Data Protection
Adventure With Liv LTD collects only the personal information required to manage your retreat booking, including your name, contact details, and relevant health or accessibility information you choose to share. This data is used solely for booking administration, safety planning, and essential communication.
We do not share your information with third parties except where required to deliver elements of your retreat, such as accommodation providers, and only when necessary. Your data is stored securely and retained only for as long as needed to meet legal or operational requirements.
You have the right to request access, correction, or deletion of your personal data at any time by emailing liv@adventurewithliv.com.
Booking Terms & Conditions Summary
At Adventure With Liv LTD, we aim to create memorable, uplifting retreat experiences centred around wellness, adventure, and connection in Cyprus. To ensure clarity and fairness, please review our booking and cancellation policies below.
Booking Confirmation
A booking is only confirmed once the deposit has been received. Enquiries or expressions of interest do not guarantee a place.
Deposits
All deposits are non-refundable.
Deposits may be transferred once to another available retreat date within 12 months of the original booking, subject to availability.
Final Payment
The remaining balance is due 90 days before the retreat start date. Reminders will be sent before the payment deadline.
Travel Arrangements
Guests are responsible for organising their own travel to and from Cyprus. Adventure With Liv LTD does not cover or refund any travel-related costs.
Date Changes
If you need to move your retreat date and you notify us more than 60 days before arrival, we will try to accommodate your request. If an alternative date cannot be confirmed, your deposit will remain as credit for 12 months.
Cancellations
In extreme circumstances, a refund request may be reviewed on a case-by-case basis. This does not guarantee approval, and decisions are made at the sole discretion of the Retreat Management Team.
If we must change retreat dates or details due to unforeseen circumstances, you will be offered:
An alternative retreat date, or
A full refund of payments made.
Cancellations made by guests within 60 days of the retreat start date are strictly non-refundable.
How to Cancel
All cancellations must be made in writing and emailed to:
liv@adventurewithliv.com
Refund Processing
Approved refunds will be processed within 21 business days of written confirmation.
Guest Responsibility
Before paying your deposit, it is the guests responsibility to inform the retreat host of any health conditions, injuries, allergies, physical limitations, pregnancy, or mental health considerations that may affect participation in retreat activities. Guests should also disclose any special requirements, including dietary restrictions or accommodation needs, and provide emergency contact information.
Additionally, guests are expected to have valid travel insurance covering medical emergencies and other potential risks. By providing this information in advance, the host can ensure a safe and enjoyable experience for all participants.
By booking, you confirm that you understand and accept these terms. Guests are responsible for their own health, wellbeing throughout the retreat. Adventure With Liv LTD accepts no liability for:
Delays or cancellations outside our control
Loss or damage to personal belongings
Health-related issues arising before or during the retreat
Waiver and Liability
Participation in retreat activities, including transportation to and from the villa and activities and excursions carries inherent risks. Guests participate voluntarily and at their own risk. By attending, guests release and hold harmless Olivia Hearn / Adventure With Liv LTD, its staff, and contractors from liability for personal injury, illness, or property loss, except in cases of gross negligence or willful misconduct. A full waiver document will be sent to guests to sign prior to trip commencement.
Intellectual Property
All content on this website, including images, text, logos, and materials, is owned by Adventure with Liv LTD and may not be copied or used without prior written permission.
Privacy
Guest information collected for inquiries or retreat participation will be used only for retreat purposes and handled in accordance with our Privacy Policy. Personal data will not be shared without consent.
Changes to Terms & Conditions
The host reserves the right to update these Terms & Conditions at any time. Changes will be posted on the website and take effect immediately.
Contact Us
For questions about these terms, please contact:
liv@adventurewithliv.com
By booking a retreat with Adventure With Liv LTD, you confirm that you have read, understood, and agreed to the above Terms & Conditions.